Cancellation Policy


Once you have paid any amount towards reserving a seat in a class, there are two situations in which you will receive a refund.

  1. If you cancel your registration for the class more than 7 Calendar days before it begins your money will be refunded to you less any non-refundable amounts*.
  2. If MEI Security cancels the class, your money will be refunded to you less any non-refundable amounts*.

If you cancel your registration less than 7 Calendar days but more than 24 hours before the course begins, then your registration can be credited towards a seat in another class.

If you cancel your registration less than 24 hours before the course begins or do not provide notice that you will not be attending the course, you will not be entitled to a refund or credit.

* Non-Refundable amounts

Certain amounts are non-refundable. These are specified as such prior to and during purchase. For example, if you register for a firearms related class and we run a CORI check, the amount to run the CORI check is not refundable. This amount is communicated before we run the check, and is specified on the form that you must fill out giving us permission to run the check.